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Issue with Scanner in App After Purchasing Year Membership

The scanner isn’t working and I just paid for an entire year’s membership. Am I missing something to make it work? Please assist kindly. Thank you!

Status: Completed2 comments

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Comments2

  • jldrmn

    Team•

    Aug 6

    Version 1.5.2 is now available on the AppStore and should significantly improve card scanning capabilities. Please let me know if it works for you.

  • jldrmn

    Team•

    Aug 2

    Hi! Thanks for reaching out, and I’m really sorry you’re experiencing issues with the scanner.

    I’m actually away for a few days in holidays, but I wanted to let you know that I’m already working on a fix.

    The scanner is currently a bit too strict and expect the best conditions possible to work properly. I’ve improved it for the next update (version 1.5.2), which is expected to be released next week as I’ll be back home.

    Thank you for your patience and understanding, and I really appreciate your support. Sorry again for the inconvenience!